Privacy Policy

Wedding Computer is operated by Snow Withers Trust (ABN 37 709 073 991), based in Tasmania, Australia. You can contact us at hello@wedding.computer.

For account, billing, security, support, website, and product-operation information, Snow Withers Trust is generally the data controller or business responsible for the information.

For personal information that vendors, venues, planners, celebrants, couples, or other users enter about clients, couples, wedding parties, guests, suppliers, and contacts, the relevant user or business may be the data controller or business. In those cases, Wedding Computer handles that information as a service provider or processor so we can provide the service.

Account details: name, email address, phone number, address, city, state or province, ZIP or postal code, country, locale, timezone, profile image, and sign-in details. We use magic links and passkeys; we do not store passwords.

Social and web profile details: Instagram, Facebook, TikTok, LinkedIn, website URLs, and similar profile information that you or another authorised user provides.

Vendor and business details: business name, services, category, location, branding, availability, business address, tax and invoice settings, referrals, subscription status, and connected-service settings.

Wedding and CRM details: couple and client names, partner details, contact information, wedding date, venues and locations, guest count, wedding team, timelines, run sheets, checklists, notes, files, quotes, contracts, invoices, messages, and contact history.

Marriage paperwork information: details entered into NOIM or similar marriage or legal paperwork forms, which may include legal names, sex or gender, occupation, residence, conjugal or marital status, divorce or widowhood details, date and place of birth, parent details, identity-document checklist information, signatures, and generated PDFs.

Forms, bookings, payments, and communications: enquiry, booking, quote, custom-form, and paperwork responses; uploaded files; payment and subscription identifiers; magic-link emails; notifications; inbound and outbound email; delivery status; unsubscribe preferences; and support messages.

Technical and security information: IP address, browser or device information, user agent, session records, audit logs, rate-limit data, CAPTCHA verification results, passkey public credentials, and request metadata.

Information may be provided directly by you, entered by another authorised workspace member, submitted through a public form, imported from another system, received by email, or generated when the service is used.

We use personal information to provide, maintain, secure, and improve Wedding Computer, including accounts, authentication, sessions, permissions, sync, exports, imports, forms, files, email, support, and integrations.

We use wedding and CRM information to operate shared wedding workspaces, prepare timelines and run sheets, manage contacts and leads, send notifications, create forms, quotes, contracts, invoices, PDFs, and other records requested by users.

We use billing and payment information to process Pro subscriptions, vendor payments, invoices, booking fees, fraud prevention, disputes, and legal or accounting obligations.

We use technical and security information to detect abuse, spam, bots, fraud, security incidents, and unauthorised access, and to keep the service reliable.

We use internal product analytics and aggregated business insights to operate features such as dashboards, benchmarks, demand insights, and service health. These are not third-party advertising trackers.

Where GDPR, UK GDPR, or similar laws apply, we rely on contract to provide the service, legitimate interests to secure and improve it, consent where required for optional features or communications, legal obligation for tax, payment, dispute, and compliance records, and explicit consent or another lawful basis where sensitive information is entered for marriage paperwork or similar forms.

We share information with other members of a wedding workspace according to the roles, permissions, and visibility settings in the product. Information submitted through a vendor form is shared with the vendor or business that owns that form, and may be shared with the couple or team when the form is configured that way.

We use trusted providers to run the service, including Cloudflare for hosting, storage, database, queues, security, Turnstile, email routing, and automated spam classification; Resend for email delivery; Stripe for subscriptions, payments, Connect onboarding, checkout, fraud prevention, and payment compliance; Google services for address, place, geocoding, and font features; Anthropic and Cloudflare Workers AI for user-requested AI features and automated spam or security processing; Open-Meteo or similar providers for weather; and GitHub Actions for restricted operational backups and deployment workflows.

We may share information with connected tools that you authorise, such as CalDAV or CardDAV clients, calendar feeds, MCP clients, the Obsidian sync plugin, API integrations, import and export tools, or other services you connect.

We do not sell personal information or share it for cross-context behavioural advertising. We may disclose information if required by law, to enforce our terms, or to protect the rights, safety, privacy, and security of users, the public, and the service.

Most generative AI features are optional and run when you request them. Some protective and background features run automatically: Cloudflare Workers AI may classify inbound email, support messages, and public-form submissions for spam or security using sender details, the subject, and a limited body excerpt, and pre-event helpers may prepare weather or climate summaries. We use this automated processing to provide and secure the service and, where applicable, rely on contract and our legitimate interests in preventing abuse. We do not intentionally use your data to train our own or third-party AI models. AI outputs should be reviewed by a human before being relied on, especially for legal, marriage, financial, or client-facing material.

We use essential first-party cookies and similar storage for signing in, security, CSRF protection, language and currency preferences, referrals, and returning users to the right place after authorisation flows.

We use Cloudflare Turnstile as an invisible or low-friction CAPTCHA alternative to help distinguish real users from bots. We do not use advertising cookies, Google Analytics, or Meta/Facebook Pixel.

Wedding Computer is operated from Australia and uses global infrastructure and service providers. Your information may be stored or processed in Australia, the United States, the European Economic Area, the United Kingdom, and other countries where we or our providers operate. Where required, we use appropriate safeguards for international transfers.

We keep personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, maintain security, and keep reliable business records.

You can export your data from your account and request deletion. Account deletion starts with a 30-day soft-delete grace period, after which the app is designed to purge account data from D1, KV, and R2 storage. Some records may be retained longer where required for legal, tax, accounting, payment, fraud-prevention, security, backup, or dispute purposes. Email suppression records may be retained to avoid sending mail to addresses that bounced or complained.

Depending on where you live, you may have rights to access, correct, export, delete, restrict, or object to processing of your personal information. You may also have the right to withdraw consent, opt out of marketing or non-essential emails, and complain to a privacy regulator.

Australian users may contact the Office of the Australian Information Commissioner. EU and UK users may contact their local data protection authority. California and other US state residents may have rights to know, access, correct, delete, port, limit certain uses of sensitive personal information, and opt out of sale or sharing. We do not sell or share personal information for cross-context behavioural advertising. To exercise rights, email hello@wedding.computer; we may need to verify your identity.

We use technical and organisational measures to protect personal information, including HTTPS, scoped access controls, session security, passkeys, rate limiting, CAPTCHA and bot checks, audit logs, secure secrets handling, and permission checks around wedding workspaces and files. No online service can guarantee absolute security.

Wedding Computer is for businesses and adults planning weddings. It is not directed at children, and we do not knowingly collect information from anyone under 16.

We may update this policy from time to time. We will change the date above and, for material changes, let you know in the app or by email.